Wirasat Food is operated by Wirasat Real Estate (“Wirasat,” “we,” “us,” or “our”). This Privacy Policy explains how information is collected, used, stored, protected, and shared when customers, restaurant vendors, and administrators use the Wirasat Food mobile application.
Wirasat Food allows residents and clients of participating Wirasat projects to browse restaurants, order food, and track orders. It also allows authorized restaurant vendors and administrators to manage restaurants, menus, users, and orders.
By using Wirasat Food, you acknowledge the practices described in this Privacy Policy.
When an account is created or used, we may collect:
Customers may register using email and password or Google Sign-In.
Vendor accounts may be created by authorized administrators. Vendor records may include personal contact details, restaurant assignments, and profile-completion information.
Restaurant vendors and administrators may provide or manage:
Restaurant and menu information intended for customers may be displayed within the app to authenticated users.
When a customer places an order, we collect and store information including:
Wirasat Food currently supports cash on delivery only.
The app does not collect or store payment-card numbers, bank-account details, or online-payment credentials.
The app includes Google Firebase services such as Firebase Analytics and Firebase Crashlytics. These services may automatically process:
This information is used to understand app usage, diagnose technical problems, prevent abuse, and improve reliability.
Wirasat Food does not use this information for personalized advertising. The app does not display third-party advertisements. Android advertising-ID collection and advertising-personalization signals are disabled in the current release.
The app may store limited information locally on your device, including:
Locally stored information helps the app load faster and remain usable during temporary connection problems. It may remain on the device until it is cleared, the application data is erased, or the app is uninstalled.
The current version of Wirasat Food does not request access to:
Customers enter their delivery address manually. Project or restaurant locations shown in the app are business information and do not represent continuous tracking of a customer’s device.
If these capabilities are introduced in a future version, this Privacy Policy and the relevant app disclosures will be updated before they are used.
We use collected information to:
We do not sell or rent personal information.
Access is controlled according to account role and service requirements:
Firebase Authentication, Firestore security rules, and role-based checks are used to restrict access. However, no technical system can guarantee absolute security.
We may share information:
We do not share personal information with advertising networks for targeted advertising.
Wirasat Food uses services provided by Google, including:
These services may process information according to Google’s and Firebase’s terms and privacy practices.
Google Privacy Policy:
https://policies.google.com/privacy
Firebase Privacy and Security:
https://firebase.google.com/support/privacy
The app may also open external applications selected by the user, such as a phone dialer, email application, web browser, or WhatsApp, for support communication. Information submitted through those applications is governed by their respective privacy policies.
Wirasat Food is primarily intended for users connected with Wirasat projects in Pakistan, but the app may be accessed from other countries.
Firebase Authentication operates using infrastructure in the United States, while other Firebase services may use Google infrastructure in multiple countries. As a result, information may be processed or stored outside the user’s country of residence.
Appropriate technical and contractual safeguards are applied by the relevant service providers where required.
We use reasonable administrative and technical measures designed to protect information, including:
Users are responsible for keeping their login credentials confidential and should notify us if they suspect unauthorized access.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Account information is generally retained while an account remains active and for as long as reasonably necessary to operate the service.
Order and operational records may be retained after an account is deleted when reasonably necessary for:
Where complete deletion is not legally or operationally possible, personal information will be limited, restricted, or anonymized where reasonably practical.
Firebase Analytics retention depends on the settings configured for the Firebase project. Firebase Crashlytics retains crash reports and associated identifiers according to Firebase’s applicable retention practices.
Information cached locally may remain on the device until the application data is cleared or the app is uninstalled.
Users may request permanent deletion of their Wirasat Food account and eligible associated personal information.
To submit an account-deletion request:
The Wirasat Food app also provides a deletion-request option under:
Profile → Account → Request account deletion
This option opens the user’s email application with the support address, subject, and registered account details prepared automatically.
We may request additional information solely to verify identity and protect accounts against unauthorized deletion.
After verification, we will delete the Firebase Authentication account, active user profile, and other eligible personal information associated with the account. We aim to complete verified deletion requests within 30 days.
Certain order or operational records may be retained where necessary for legal obligations, security, fraud prevention, accounting, or dispute resolution. Retained records will be limited to what is reasonably required and will not be used for unrelated purposes.
Deleting an account is permanent and may prevent access to previous orders and app services.
To remove information cached locally on a device, users should also clear Wirasat Food’s application data or uninstall the app.
Users can update supported profile fields from within the app.
Users may also contact us to request:
We may verify the requester’s identity before processing a request. Some requests may be limited where retention is required by law or necessary to protect the rights and safety of others.
Wirasat Food is not directed to children under 13 or the minimum age required by applicable law.
Children should not create accounts or place orders without the permission and involvement of a parent or legal guardian.
If we learn that a child has provided personal information improperly, a parent or guardian may contact us to request its removal.
We may update this Privacy Policy when the app, Firebase services, business practices, or legal requirements change.
The latest version will be published on this page with a revised effective date. Material changes may also be communicated through the app or another appropriate method.
For privacy questions, correction requests, account deletion, or data-access requests, contact:
Wirasat Food / Wirasat Real Estate
Email:
info@wirasat.com
Phone and WhatsApp:
+92 300 7444006
Office:
Office Nos. 31, 32, and 33, Third Floor, Al-Ghaffar Mall, G-11 Markaz, Islamabad 44000, Pakistan
Website:
https://wirasat.com
Wirasat Food is operated by Wirasat Real Estate (“Wirasat,” “we,” “us,” or “our”). This Privacy Policy explains how information is collected, used, stored, protected, and shared when customers, restaurant vendors, and administrators use the Wirasat Food mobile application.
Wirasat Food allows residents and clients of participating Wirasat projects to browse restaurants, order food, and track orders. It also allows authorized restaurant vendors and administrators to manage restaurants, menus, users, and orders.
By using Wirasat Food, you acknowledge the practices described in this Privacy Policy.
When an account is created or used, we may collect:
Customers may register using email and password or Google Sign-In.
Vendor accounts may be created by authorized administrators. Vendor records may include personal contact details, restaurant assignments, and profile-completion information.
Restaurant vendors and administrators may provide or manage:
Restaurant and menu information intended for customers may be displayed within the app to authenticated users.
When a customer places an order, we collect and store information including:
Wirasat Food currently supports cash on delivery only.
The app does not collect or store payment-card numbers, bank-account details, or online-payment credentials.
The app includes Google Firebase services such as Firebase Analytics and Firebase Crashlytics. These services may automatically process:
This information is used to understand app usage, diagnose technical problems, prevent abuse, and improve reliability.
Wirasat Food does not use this information for personalized advertising. The app does not display third-party advertisements. Android advertising-ID collection and advertising-personalization signals are disabled in the current release.
The app may store limited information locally on your device, including:
Locally stored information helps the app load faster and remain usable during temporary connection problems. It may remain on the device until it is cleared, the application data is erased, or the app is uninstalled.
The current version of Wirasat Food does not request access to:
Customers enter their delivery address manually. Project or restaurant locations shown in the app are business information and do not represent continuous tracking of a customer’s device.
If these capabilities are introduced in a future version, this Privacy Policy and the relevant app disclosures will be updated before they are used.
We use collected information to:
We do not sell or rent personal information.
Access is controlled according to account role and service requirements:
Firebase Authentication, Firestore security rules, and role-based checks are used to restrict access. However, no technical system can guarantee absolute security.
We may share information:
We do not share personal information with advertising networks for targeted advertising.
Wirasat Food uses services provided by Google, including:
These services may process information according to Google’s and Firebase’s terms and privacy practices.
Google Privacy Policy:
https://policies.google.com/privacy
Firebase Privacy and Security:
https://firebase.google.com/support/privacy
The app may also open external applications selected by the user, such as a phone dialer, email application, web browser, or WhatsApp, for support communication. Information submitted through those applications is governed by their respective privacy policies.
Wirasat Food is primarily intended for users connected with Wirasat projects in Pakistan, but the app may be accessed from other countries.
Firebase Authentication operates using infrastructure in the United States, while other Firebase services may use Google infrastructure in multiple countries. As a result, information may be processed or stored outside the user’s country of residence.
Appropriate technical and contractual safeguards are applied by the relevant service providers where required.
We use reasonable administrative and technical measures designed to protect information, including:
Users are responsible for keeping their login credentials confidential and should notify us if they suspect unauthorized access.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Account information is generally retained while an account remains active and for as long as reasonably necessary to operate the service.
Order and operational records may be retained after an account is deleted when reasonably necessary for:
Where complete deletion is not legally or operationally possible, personal information will be limited, restricted, or anonymized where reasonably practical.
Firebase Analytics retention depends on the settings configured for the Firebase project. Firebase Crashlytics retains crash reports and associated identifiers according to Firebase’s applicable retention practices.
Information cached locally may remain on the device until the application data is cleared or the app is uninstalled.
Users may request permanent deletion of their Wirasat Food account and eligible associated personal information.
To submit an account-deletion request:
The Wirasat Food app also provides a deletion-request option under:
Profile → Account → Request account deletion
This option opens the user’s email application with the support address, subject, and registered account details prepared automatically.
We may request additional information solely to verify identity and protect accounts against unauthorized deletion.
After verification, we will delete the Firebase Authentication account, active user profile, and other eligible personal information associated with the account. We aim to complete verified deletion requests within 30 days.
Certain order or operational records may be retained where necessary for legal obligations, security, fraud prevention, accounting, or dispute resolution. Retained records will be limited to what is reasonably required and will not be used for unrelated purposes.
Deleting an account is permanent and may prevent access to previous orders and app services.
To remove information cached locally on a device, users should also clear Wirasat Food’s application data or uninstall the app.
Users can update supported profile fields from within the app.
Users may also contact us to request:
We may verify the requester’s identity before processing a request. Some requests may be limited where retention is required by law or necessary to protect the rights and safety of others.
Wirasat Food is not directed to children under 13 or the minimum age required by applicable law.
Children should not create accounts or place orders without the permission and involvement of a parent or legal guardian.
If we learn that a child has provided personal information improperly, a parent or guardian may contact us to request its removal.
We may update this Privacy Policy when the app, Firebase services, business practices, or legal requirements change.
The latest version will be published on this page with a revised effective date. Material changes may also be communicated through the app or another appropriate method.
For privacy questions, correction requests, account deletion, or data-access requests, contact:
Wirasat Food / Wirasat Real Estate
Email:
info@wirasat.com
Phone and WhatsApp:
+92 300 7444006
Office:
Office Nos. 31, 32, and 33, Third Floor, Al-Ghaffar Mall, G-11 Markaz, Islamabad 44000, Pakistan
Website:
https://wirasat.com
